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Dynamic Multi-interface Services: An Application to the Design of a Multimedia Service.

, , , , , and . ICSSI, page 170-173. IEEE Computer Society, (2013)

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Healthcare professionals as customers: A service perspective on Portuguese primary care health information systems., , , , and . Healthcom, page 377-381. IEEE, (2013)Dynamic Multi-interface Services: An Application to the Design of a Multimedia Service., , , , , and . ICSSI, page 170-173. IEEE Computer Society, (2013)Addressing Marketing Requirements in User-Interface Design for Multiple Platforms., , , and . DSV-IS, volume 2844 of Lecture Notes in Computer Science, page 331-345. Springer, (2003)Services marketing, and . Bibliography series / American Marketing Association American Marketing Assoc., Chicago, Ill., (1985)Marketing theory. Theories in marketing series Wiley, New York, NY u.a., (1984)Requirements engineering for multi-channel services: the SEB method and its application to a multi-channel bank., , and . Requir. Eng., 14 (3): 209-227 (2009)Designing interaction experiences for multi-platform service provision with essential use cases., , , and . IUI, page 298-300. ACM, (2004)Customer Experience Requirements for Multi-platform Service Interaction: Bringing Services Marketing to the Elicitation of User Requirements., , , and . RE, page 26-35. IEEE Computer Society, (2004)Essential Use Cases in the Design of Multi-channel Service Offerings - A Study of Internet Banking., , , and . ICWE, volume 2722 of Lecture Notes in Computer Science, page 468-471. Springer, (2003)