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Alexa, Can You Help Us Solve This Problem?: How Conversations With Smart Personal Assistant Tutors Increase Task Group Outcomes., , , , and . CHI Extended Abstracts, ACM, (2019)Interne Crowd Work als Baustein einer Empowerment-orientierten Arbeitsorganisation, , , and . Gestaltung vernetzt-flexibler Arbeit - Beiträge aus Theorie und Praxis für die digitale Arbeitswelt, Springer Vieweg, Berlin, (2020)Ladders for Learning: Is Scaffolding the Key to Teaching Problem Solving in Technology-mediated Learning Contexts?, , and . Academy of Management Learning & Education (AMLE), 19 (4): 439-468 (December 2020)Der Ansatz von Mustern zur systematischen Steigerung der Rechtsverträglichkeit und Dienstleistungsqualität bei der Entwicklung soziotechnischer Systeme, , and . Mensch - Technik - Umwelt: Verantwortung für eine sozialverträgliche Zukunft. Festschrift für Alexander Roßnagel zum 70. Geburtstag, Nomos, Baden-Baden, Deutschland, (2020)Gamification of Online Training and its Relation to Engagement and Problem-solving Outcomes, , , and . Academy of Management Annual Meeting (AOM), (2019)A Hypergraph-based Modeling Approach for Service Systems, , and . INFORMS International Conference on Service Science (ICSS), (2018)Towards a Pattern Language for Smart Personal Assistants, , and . Conference on Pattern Languages of Programs (PLoP), (2018)How to Manage Crowdsourcing Platforms Effectively, , , and . NIM Marketing Intelligence Review, 12 (1): 18-23 (2020)From customers for customers: Crowd services as an extension of the digital customer experience, , and . HMD Praxis der Wirtschaftsinformatik, 54 (5): 821-837 (2017)Quo Vadis Conferences in the Business and Information Systems Engineering (BISE) Community After Covid., , , , , and . Bus. Inf. Syst. Eng., 63 (6): 741-749 (2021)