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Can We Predict Self-reported Customer Satisfaction from Interactions?

, , , , и . ICASSP, стр. 7385-7389. IEEE, (2019)

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Jérémy Bluteau

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Skip Act Vectors: Integrating Dialogue Context into Sentence Embeddings., , , и . IWSDS, том 714 из Lecture Notes in Electrical Engineering, стр. 3-14. Springer, (2019)Annotation en Actes de Dialogue pour les Conversations d'Assistance en Ligne (Dialog Acts Annotations for Online Chats)., , и . CORIA-TALN-RJC (TALN 2), стр. 577-584. ATALA, (2018)Large-scale study of speech acts' development using automatic labelling., , , , и . CogSci, cognitivesciencesociety.org, (2021)Handling Normalization Issues for Part-of-Speech Tagging of Online Conversational Text., , , , , и . LREC, European Language Resources Association (ELRA), (2018)Génération de question à partir d'analyse sémantique pour l'adaptation non supervisée de modèles de compréhension de documents (Question generation from semantic analysis for unsupervised adaptation of document understanding models)., , , и . TALN-RECITAL, стр. 104-115. ATALA, (2022)Evaluation automatique de la satisfaction client à partir de conversations de type "chat" par réseaux de neurones récurrents avec mécanisme d'attention (Customer satisfaction prediction with attention-based RNNs from a chat contact center corpus)., , , , и . CORIA-TALN-RJC (TALN 2), стр. 225-232. ATALA, (2018)Can We Predict Self-reported Customer Satisfaction from Interactions?, , , , и . ICASSP, стр. 7385-7389. IEEE, (2019)Semantic Frame Parsing for Information Extraction : the CALOR corpus., , , , и . LREC, European Language Resources Association (ELRA), (2018)Analyse du discours conversationnel dans le cadre de communications médiées par ordinateur. (Conversational discourse parsing of chat conversations).. Aix-Marseille University, France, (2020)Analyse faiblement supervisée de conversation en actes de dialogue (Weakly supervised dialog act analysis)., , , и . PFIA (Articles courts), стр. 159-166. ATALA, (2019)