To make a fundamental shift towards value orientation, manufacturing companies strategically move to integrate services into their portfolio. While manufacturing firms rely on production information systems as the backbone of their operations, these systems are based on product structure models (e.g., bill of materials). This poses a problem because services do not adhere to the goods-dominant perspective of product structures. To solve this divide, this paper proposes an integrative mathematical model for both production systems and service systems. This model draws upon concepts of service-dominant logic and is based on hypergraph theory. To illustrate that the production structure model includes both product structures and process structures, we further demonstrate that the production structure model can be transformed into either. Therefore, our theoretical contribution lies in introducing a structural model for production systems that is compatible with structures of a service system model. For practice, this model enables the development of production information systems that can plan and control products, services and hybrids.
%0 Conference Paper
%1 ls_leimeister
%A Li, Mahei Manhai
%A Peters, Christoph
%A Leimeister, Jan Marco
%B INFORMS International Conference on Service Science (ICSS)
%D 2019
%K Modeling Service_Modeling Service_System_Graph Service_System_Modeling Service_Systems Service_Systems_Engineering dempub hypergraph itegpub pub_cpe pub_jml pub_mli
%T Developing a Production Structure Model using Service-Dominant Logic – A hypergraph-based Modeling Approach
%U http://pubs.wi-kassel.de/wp-content/uploads/2019/08/JML_742.pdf
%X To make a fundamental shift towards value orientation, manufacturing companies strategically move to integrate services into their portfolio. While manufacturing firms rely on production information systems as the backbone of their operations, these systems are based on product structure models (e.g., bill of materials). This poses a problem because services do not adhere to the goods-dominant perspective of product structures. To solve this divide, this paper proposes an integrative mathematical model for both production systems and service systems. This model draws upon concepts of service-dominant logic and is based on hypergraph theory. To illustrate that the production structure model includes both product structures and process structures, we further demonstrate that the production structure model can be transformed into either. Therefore, our theoretical contribution lies in introducing a structural model for production systems that is compatible with structures of a service system model. For practice, this model enables the development of production information systems that can plan and control products, services and hybrids.
@inproceedings{ls_leimeister,
abstract = {To make a fundamental shift towards value orientation, manufacturing companies strategically move to integrate services into their portfolio. While manufacturing firms rely on production information systems as the backbone of their operations, these systems are based on product structure models (e.g., bill of materials). This poses a problem because services do not adhere to the goods-dominant perspective of product structures. To solve this divide, this paper proposes an integrative mathematical model for both production systems and service systems. This model draws upon concepts of service-dominant logic and is based on hypergraph theory. To illustrate that the production structure model includes both product structures and process structures, we further demonstrate that the production structure model can be transformed into either. Therefore, our theoretical contribution lies in introducing a structural model for production systems that is compatible with structures of a service system model. For practice, this model enables the development of production information systems that can plan and control products, services and hybrids.
},
added-at = {2019-03-31T16:11:04.000+0200},
author = {Li, Mahei Manhai and Peters, Christoph and Leimeister, Jan Marco},
biburl = {https://www.bibsonomy.org/bibtex/28de6ef08a286875cadc85f6d4f1e376b/ls_leimeister},
booktitle = {INFORMS International Conference on Service Science (ICSS)},
eventdate = {29.06.2019},
eventtitle = {INFORMS International Conference on Service Science (ICSS)},
interhash = {6b5588f345a6c6109a5b517cc60f9e53},
intrahash = {8de6ef08a286875cadc85f6d4f1e376b},
keywords = {Modeling Service_Modeling Service_System_Graph Service_System_Modeling Service_Systems Service_Systems_Engineering dempub hypergraph itegpub pub_cpe pub_jml pub_mli},
timestamp = {2022-08-31T13:56:36.000+0200},
title = {Developing a Production Structure Model using Service-Dominant Logic – A hypergraph-based Modeling Approach},
url = {http://pubs.wi-kassel.de/wp-content/uploads/2019/08/JML_742.pdf},
venue = {Nanjing, China},
year = 2019
}