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1GenAI and Software Engineering: Strategies for Shaping the Core of Tomorrow’s Software Engineering Practice
O. Bruhin, P. Ebel, L. Müller, and M. Li. International Conference on Information Systems (ICIS), Bangkok, Thailand, (2024)
20 days ago by @ls_leimeister
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AI-driven_Software_Development
GenAI_Implementation
IT_Management
itegpub
pub_mli
AI-driven_Software_DevelopmentGenAI_ImplementationIT_Managementitegpubpub_mli
(0)
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1Integrating Brand Identity Into AI-Based Conversational Agents: A Systematic Literature Review
A. Dittmar, P. Reinhard, M. Li, F. Karst, and J. Leimeister. Hawaii International Conference on System Sciences (HICSS), Big Island, Hawaii, (2025)
a month ago by @ls_leimeister
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Conversational_design
brand_identity
dempub
generative_AI
itegpub
pub_jml
pub_mli
pub_pre
systematic_literature_review
Conversational_designbrand_identitydempubgenerative_AIitegpubpub_jmlpub_mlipub_presystematic_literature_review
(0)
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1Code and Craft: How Generative AI Tools Facilitate Job Crafting in Software Development
L. Freise, O. Bruhin, E. Ritz, M. Li, and J. Leimeister. 58th Hawaii International Conference on System Sciences (HICSS), Hawaii, USA, (2025)
a month ago by @ls_leimeister
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AI-assisted_Software_Engineering
AI-driven_Job_Crafting
Work_Environment_Transformation
itegpub
pub_eri
pub_jml
pub_lfr
pub_mli
AI-assisted_Software_EngineeringAI-driven_Job_CraftingWork_Environment_Transformationitegpubpub_eripub_jmlpub_lfrpub_mli
(0)
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2Wiping out the limitations of Large Language Models - A Taxonomy for Retrieval Augmented Generation
M. Li, I. Nikishina, Ö. Sevgili, and M. Semmann. (2024)
2 months ago by @ls_leimeister
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itegpub
pub_mli
itegpubpub_mli
(0)
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2More Than Just Efficiency: Impact of Generative AI on Developer Productivity
M. Li, E. Dickhaut, O. Bruhin, H. Wache, and P. Weritz. Americas Conference on Information Systems (AMCIS), Utah, USA, (2024)
4 months ago by @ls_leimeister
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GenAI
SPACE
itegpub
pub_edi
pub_mli
system_development
value_co-creation
value_co-destruction
GenAISPACEitegpubpub_edipub_mlisystem_developmentvalue_co-creationvalue_co-destruction
(0)
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1LET EMPLOYEES TRAIN THEIR OWN CHATBOTS: DESIGN OF GENERATIVE AI-ENABLED DELEGATION SYSTEMS
P. Reinhard, M. Li, C. Peters, and J. Leimeister. European Conference on Information Systems (ECIS), Paphos, Cyprus, (2024)
6 months ago by @ls_leimeister
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Chatbot
IS_delegation
customer_service
dempub
generative_AI
itegpub
pub_cpe
pub_jml
pub_mli
pub_pre
self-determination_theory
ChatbotIS_delegationcustomer_servicedempubgenerative_AIitegpubpub_cpepub_jmlpub_mlipub_preself-determination_theory
(0)
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3Augmenting Frontline Service Employee Onboarding via Hybrid Intelligence: Examining the Effects of Different Degrees of Human-GenAI Interaction
P. Reinhard, N. Neis, L. Kolb, D. Wischer, M. Li, A. Winkelmann, F. Teuteberg, U. Lechner, and J. Leimeister. International Conference on Design Science Research in Information Systems and Technology (DESRIST 2024), Trollhättan, Sweden, (2024)
6 months ago by @ls_leimeister
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AI_Hybrid
Generative
Intelligence_Customer
Service
dempub
itegpub
pub_jml
pub_mli
pub_pre
AI_HybridGenerativeIntelligence_CustomerServicedempubitegpubpub_jmlpub_mlipub_pre
(0)
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2FinDEx: A Synthetic Data Sharing Platform for Financial Fraud Detection
F. Karst, M. Li, and J. Leimeister. Hawaii International Conference on System Sciences (HICSS), Waikiki, Hawaii, USA, University of Hawaiʻi at Mānoa, (2024)
10 months ago by @ls_leimeister
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Data_Ecosystem
Data_Scarcity
Financial_Services
Fraud_Detection
Hybrid_Intelligence
Sharing_Platform
Synthetic_Data
itegpub
pub_jml
pub_mli
Data_EcosystemData_ScarcityFinancial_ServicesFraud_DetectionHybrid_IntelligenceSharing_PlatformSynthetic_Dataitegpubpub_jmlpub_mli
(0)
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1A Value Co-Creation Perspective on Data Labeling in Hybrid Intelligence Systems: A Design Study
M. Li, P. Reinhard, S. Oeste-Reiss, C. Peters, and J. Leimeister. Information Systems (IS), (2023)
12 months ago by @ls_leimeister
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Artificial_Intelligence
Hybrid_Intelligence
IT-Service-Management
ITSM
IT_support
Value_Co-creation
human-in-the-loop
interactive_labeling
itegpub
machine_learning
pub_cpe
pub_jml
pub_mli
pub_pre
pub_soe
Artificial_IntelligenceHybrid_IntelligenceIT-Service-ManagementITSMIT_supportValue_Co-creationhuman-in-the-loopinteractive_labelingitegpubmachine_learningpub_cpepub_jmlpub_mlipub_prepub_soe
(0)
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1German Standardization Roadmap on Artificial Intelligence
DIN, DKE, E. Dickhaut, M. Li, C. Peters, and many other authors see chapter 11. 2 edition, (2022)
a year ago by @ls_leimeister
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itegpub
pub_cpe
pub_edi
pub_mli
itegpubpub_cpepub_edipub_mli
(0)
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2Generative AI in Customer Support Services: A Framework for Augmenting the Routines of Frontline Service Employees
P. Reinhard, M. Li, C. Peters, and J. Leimeister. Hawaii International Conference on System Sciences (HICSS), Waikiki, Hawaii, USA, (2024)
a year ago by @ls_leimeister
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Generative_AI
artificial_intelligence
augmentation
customer_service
dempub
itegpub
large_language_models
pub_cpe
pub_jml
pub_mli
pub_pre
Generative_AIartificial_intelligenceaugmentationcustomer_servicedempubitegpublarge_language_modelspub_cpepub_jmlpub_mlipub_pre
(0)
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2The Rise of Generative AI in Low Code Development Platforms – An Analysis and Future Directions
O. Bruhin, E. Dickhaut, E. Elshan, and M. Li. Hawaii International Conference on System Sciences (HICSS), Waikiki, Hawaii, USA, (2024)
a year ago by @ls_leimeister
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Generative_AI
Low_Code_Development
Research_Directions
itegpub
pub_edi
pub_mli
Generative_AILow_Code_DevelopmentResearch_Directionsitegpubpub_edipub_mli
(0)
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1Hybrid Intelligence Service Support
B. Langes, C. Peters, P. Reinhard, M. Li, S. Hermann, R. Katzenberger, A. Boes, and J. Leimeister. Innovationen für datenbasierte Wertschöpfung. Mit internetbasierten Dienstleistungen die Zukunft der Wirtschaft gestalten, ISF München, München, (2023)
a year ago by @ls_leimeister
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Chatbot
Human-AI_Collaboration
Hybrid_Intelligence
Hybride_Intelligenz
ITSM
IT_Support
Low_Code
dempub
itegpub
pub_cpe
pub_jml
pub_mli
pub_pre
ChatbotHuman-AI_CollaborationHybrid_IntelligenceHybride_IntelligenzITSMIT_SupportLow_Codedempubitegpubpub_cpepub_jmlpub_mlipub_pre
(0)
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1Faster, Cheaper, Better? Analyzing how Lowcode Developoment Platforms drive Bottom-Up Innovation
E. Elshan, D. Germann, E. Dickhaut, and M. Li. European Conference on Information Systems (ECIS), Kristiansand, Norway, (2023)
a year ago by @ls_leimeister
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Bottom-Up_Innovation
Citizen_Developer
Digital_Innovation
Low_Code_Development_Platforms
dempub
itegpub
itimpub
pub_edi
pub_mli
Bottom-Up_InnovationCitizen_DeveloperDigital_InnovationLow_Code_Development_Platformsdempubitegpubitimpubpub_edipub_mli
(0)
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2Towards designing an AI-based conversational agent for on-the-job training of customer support novices
P. Reinhard, D. Wischer, L. Verlande, N. Neis, and M. Li. International Conference on Design Science Research (DESRIST), Pretoria, South Africa, (2023)
2 years ago by @ls_leimeister
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Action_design_research
Conversational_AI_agents
Customer_service
Onboarding
dempub
itegpub
pub_mli
pub_pre
Action_design_researchConversational_AI_agentsCustomer_serviceOnboardingdempubitegpubpub_mlipub_pre
(0)
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2Empowering Recommender Systems in ITSM: A Pipeline Reference Model for AI-based Textual Data Quality Enrichment
P. Reinhard, M. Li, E. Dickhaut, C. Peters, and J. Leimeister. International Conference on Design Science Research (DESRIST), Pretoria, South Africa, (2023)
2 years ago by @ls_leimeister
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Artificial_Intelligence
Data_Quality
ITSM
Recommender_Systems
dempub
itegpub
pub_cpe
pub_edi
pub_jml
pub_mli
pub_pre
Artificial_IntelligenceData_QualityITSMRecommender_Systemsdempubitegpubpub_cpepub_edipub_jmlpub_mlipub_pre
(0)
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2A Conceptual Model for Labeling in Reinforcement Learning Systems: A Value Co-Creation Perspective
P. Reinhard, M. Li, E. Dickhaut, C. Reh, C. Peters, and J. Leimeister. International Conference on Design Science Research (DESRIST), Pretoria, South Africa, (2023)
2 years ago by @ls_leimeister
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Artificial_intelligence
Human-in-the-loop
Interactive_labeling
Value_co-creation
dempub
itegpub
pub_cpe
pub_cre
pub_edi
pub_jml
pub_mli
pub_pre
Artificial_intelligenceHuman-in-the-loopInteractive_labelingValue_co-creationdempubitegpubpub_cpepub_crepub_edipub_jmlpub_mlipub_pre
(0)
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1Synthesizing Training Data with Generative Adversarial Networks: Towards the Design of a Data-Sharing Ecosystem Platform for Fraud Detection
F. Karst, M. Li, and J. Leimeister. International Conference on Design Science Research in Information Systems and Technology (DESRIST), Pretoria, South Africa, (2023)
2 years ago by @ls_leimeister
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data_sharing
dempub
ecosystem
fraud_detection
generative_adversarial_networks
itegpub
platform
pub_jml
pub_mli
synthetic_data
training_data
data_sharingdempubecosystemfraud_detectiongenerative_adversarial_networksitegpubplatformpub_jmlpub_mlisynthetic_datatraining_data
(0)
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1Towards an Employee-Centered Design for Human-AI Collaboration: How Work Design Theory Informs the Design of AI Systems
P. Reinhard, M. Li, and J. Leimeister. Pre-ICIS Workshop on the Changing Nature of Work (SIG 11th CNoW), Copenhagen, Denmark, (2022)
2 years ago by @ls_leimeister
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itegpub
pub_jml
pub_mli
pub_pre
itegpubpub_jmlpub_mlipub_pre
(0)
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1Mit LabTeams KI gestalten – Eine neue Methode für die menschenzentrierte Gestaltung von KI-basierten IT-Support-Services
S. Schmidt, B. Langes, M. Li, C. Peters, T. Kämpf, J. Leimeister, and A. Boes. Smart Services, volume 1 of Forum Dienstleistungsmanagement, Springer Gabler, Wiesbaden, 1 edition, (2022)
2 years ago by @ls_leimeister
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dempub
itegpub
pub_cpe
pub_jml
pub_mli
pub_sls
dempubitegpubpub_cpepub_jmlpub_mlipub_sls
(0)
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publications (hide)57
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1GenAI and Software Engineering: Strategies for Shaping the Core of Tomorrow’s Software Engineering Practice

1Integrating Brand Identity Into AI-Based Conversational Agents: A Systematic Literature Review

1Code and Craft: How Generative AI Tools Facilitate Job Crafting in Software Development

2Wiping out the limitations of Large Language Models - A Taxonomy for Retrieval Augmented Generation

2More Than Just Efficiency: Impact of Generative AI on Developer Productivity

1LET EMPLOYEES TRAIN THEIR OWN CHATBOTS: DESIGN OF GENERATIVE AI-ENABLED DELEGATION SYSTEMS

3Augmenting Frontline Service Employee Onboarding via Hybrid Intelligence: Examining the Effects of Different Degrees of Human-GenAI Interaction

2FinDEx: A Synthetic Data Sharing Platform for Financial Fraud Detection

1A Value Co-Creation Perspective on Data Labeling in Hybrid Intelligence Systems: A Design Study

1German Standardization Roadmap on Artificial Intelligence

2Generative AI in Customer Support Services: A Framework for Augmenting the Routines of Frontline Service Employees

2The Rise of Generative AI in Low Code Development Platforms – An Analysis and Future Directions

1Hybrid Intelligence Service Support

1Faster, Cheaper, Better? Analyzing how Lowcode Developoment Platforms drive Bottom-Up Innovation

2Towards designing an AI-based conversational agent for on-the-job training of customer support novices

2Empowering Recommender Systems in ITSM: A Pipeline Reference Model for AI-based Textual Data Quality Enrichment

2A Conceptual Model for Labeling in Reinforcement Learning Systems: A Value Co-Creation Perspective

1Synthesizing Training Data with Generative Adversarial Networks: Towards the Design of a Data-Sharing Ecosystem Platform for Fraud Detection

1Towards an Employee-Centered Design for Human-AI Collaboration: How Work Design Theory Informs the Design of AI Systems

1Mit LabTeams KI gestalten – Eine neue Methode für die menschenzentrierte Gestaltung von KI-basierten IT-Support-Services

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