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Making Use: Scenario-Based Design of Human-Computer Interactions. MIT Press, Cambridge, MA, (2000)Evaluating tagging behavior in social bookmarking systems: metrics and design heuristics, , , , , and . GROUP '07: Proceedings of the 2007 international ACM conference on Supporting group work, page 351--360. New York, NY, USA, ACM, (2007)Supporting Community Emergency Management Planning through a Geocollaboration Software Architecture., , and . Comput. Support. Cooperative Work., 16 (4-5): 501-537 (2007)Investigating the Amazon Mechanical Turk Market Through Tool Design., , , and . Comput. Support. Cooperative Work., 28 (5): 795-814 (2019)Reviving community networks: hyperlocality and suprathresholding in Web 2.0 designs., , , and . Pers. Ubiquitous Comput., 19 (2): 477-491 (2015)Supporting community-based learning: case study of a geographical community organization designing its website., , , , , and . Behav. Inf. Technol., 26 (1): 5-21 (2007)In Search of Coproduction: Smart Services as Reciprocal Activities., , , and . Computer, 49 (7): 26-32 (2016)The adventure of getting to know a computer.. Computer, 15 (11): 49-58 (1982)Community IT workshops as a strategy for community learning.. First Monday, (2008)Beyond Leaders and Followers: Understanding Participation Dynamics in Event-Based Social Networks., , , , and . Int. J. Hum. Comput. Interact., 35 (20): 1892-1905 (2019)