To stay or leave?: the relationship of emotional and informational support to commitment in online health support groups
Y. Wang, R. Kraut, и J. Levine. Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work - CSCW \textquotesingle12, стр. 833-842. ACM Press, (2012)
DOI: 10.1145/2145204.2145329
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