Author of the publication

Please choose a person to relate this publication to

To differ between persons with the same name, the academic degree and the title of an important publication will be displayed. You can also use the button next to the name to display some publications already assigned to the person.

 

Other publications of authors with the same name

Deep learning for prediction of depressive symptoms in a large textual dataset., , , and . Neural Comput. Appl., 34 (1): 721-744 (2022)Why People Use Chatbots., and . INSCI, volume 10673 of Lecture Notes in Computer Science, page 377-392. Springer, (2017)What Makes Users Trust a Chatbot for Customer Service? An Exploratory Interview Study., , and . INSCI, volume 11193 of Lecture Notes in Computer Science, page 194-208. Springer, (2018)Customer support as a source of usability insight: why users call support after visiting self-service websites., , and . NordiCHI, page 167-170. ACM, (2014)Analysis in usability evaluations: an exploratory study., , and . NordiCHI, page 647-650. ACM, (2010)The effect of group discussions in usability inspection: a pilot study.. NordiCHI, volume 358 of ACM International Conference Proceeding Series, page 467-470. ACM, (2008)Users' design feedback in usability evaluation: a literature review. Human-centric Computing and Information Sciences, (July 2017)A Longitudinal Study of Self-Disclosure in Human-Chatbot Relationships., , and . Interact. Comput., 35 (1): 24-39 (June 2023)Conversational Repair in Chatbots for Customer Service: The Effect of Expressing Uncertainty and Suggesting Alternatives., and . CONVERSATIONS, volume 11970 of Lecture Notes in Computer Science, page 201-214. Springer, (2019)Modelling User Behaviour and Experience - The R2D2 Networks Approach., and . HCI (9), volume 8012 of Lecture Notes in Computer Science, page 506-515. Springer, (2013)