Towards Value Webs in the after-sales-service area of the German automotive industry
S. Walter, J. Leimeister, and H. Krcmar. The Tenth Research Symposium on Ermerging Electronic Markets (RSEEM), (2003)In: Proceedings of the The Tenth Research Symposium on Emerging Electronic Markets (RSEEM 2003): A Research Agenda for Emerging Electronic Markets and E-Marketplaces – Between Market and Cooperation, 13-15.September 2003, Bremen.
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