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Innovation in HCI: what can we learn from design thinking?

, и . NordiCHI, стр. 849-852. ACM, (2014)

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Asbjörn Gärtner

Asbjörn Ramstetter

Asbjörn Manfred Burow

 

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Putting a Face on Algorithms: Personas for Modeling Artificial Intelligence., , и . HCI (36), том 12797 из Lecture Notes in Computer Science, стр. 229-240. Springer, (2021)When the Social Becomes Non-Human: Young People's Perception of Social Support in Chatbots., , , и . CHI, стр. 257:1-257:13. ACM, (2021)Effects of Humanlikeness and Conversational Breakdown on Trust in Chatbots for Customer Service., , и . NordiCHI, стр. 56:1-56:13. ACM, (2022)Modelling User Behaviour and Experience - The R2D2 Networks Approach., и . HCI (9), том 8012 из Lecture Notes in Computer Science, стр. 506-515. Springer, (2013)Involving Users in the Design of Sharing Economy Services., , , и . INSCI, том 10673 из Lecture Notes in Computer Science, стр. 222-230. Springer, (2017)Understanding the User Experience of Customer Service Chatbots: What Can We Learn from Customer Satisfaction Surveys?, , , , и . CONVERSATIONS, том 12604 из Lecture Notes in Computer Science, стр. 205-218. Springer, (2020)Effectiveness and Efficiency as Conflicting Requirements in Designing Emergency Mission Reporting., и . I-UxSED, том 922 из CEUR Workshop Proceedings, стр. 20-25. CEUR-WS.org, (2012)Chatbots as Part of Digital Government Service Provision - A User Perspective., , и . CONVERSATIONS, том 13815 из Lecture Notes in Computer Science, стр. 66-82. Springer, (2022)The User Experience of ChatGPT: Findings from a Questionnaire Study of Early Users., , и . CUI, стр. 2:1-2:10. ACM, (2023)Improving the User-Centredness of E-Government Projects.. WEBIST (2), стр. 407-414. INSTICC Press, (2008)