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Differences in Customer Delight Rating Linked to Customer Actions in Japanese and Foreign Residents Using Restaurant Services in Japan.

. ICServ, volume 1189 of Communications in Computer and Information Science, page 143-156. Springer, (2020)

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Exploration of Service System and Value Co-creation Mechanism in Islamic Banking in Pakistan., , and . ICServ, page 37-50. Springer, (2014)Developing an Ad Hoc Questionnaire Model for Extracting Consumer Behaviour in Service Encounter., and . ICServ, page 183-195. Springer, (2015)Development of an Evaluation Approach for Customer Service Interaction Models., , and . KSEM, volume 8793 of Lecture Notes in Computer Science, page 150-161. Springer, (2014)Approaches for Sustaining Cultural Resources by Adapting Diversified Context of Customers in Tourism: Comparison Between Japanese and Slovenian Cases., , , and . ICServ, volume 10371 of Lecture Notes in Computer Science, page 55-63. Springer, (2017)Enabling Digital Transformation in SMEs by Combining Enterprise Ontologies and Service Blueprinting., , , and . ICServ, volume 10371 of Lecture Notes in Computer Science, page 224-233. Springer, (2017)Visualization of Customer Satisfaction Linked to Behavior Using a Process-Based Web Questionnaire., and . KSEM (1), volume 11775 of Lecture Notes in Computer Science, page 596-603. Springer, (2019)Differences in Customer Delight Rating Linked to Customer Actions in Japanese and Foreign Residents Using Restaurant Services in Japan.. ICServ, volume 1189 of Communications in Computer and Information Science, page 143-156. Springer, (2020)Differences in Effect of Endorsement of Professional vs. Non-professional YouTuber Through Credibility and Parasocial Relationship., , and . AHFE (8), volume 266 of Lecture Notes in Networks and Systems, page 303-310. Springer, (2021)Context-Free and Context-Dependent Service Models Based on "Role Model" Concept for Utilizing Cultural Aspects., , and . KSEM, volume 8041 of Lecture Notes in Computer Science, page 591-601. Springer, (2013)Concept of Future Prototyping Methodology to Enhance Value Creation within Future Contexts., , , and . AAAI Spring Symposium: Interpretable AI for Well-being, volume 2448 of CEUR Workshop Proceedings, CEUR-WS.org, (2019)