Problem, Opportunity, and Feasibility Analysis for Knowledge Management: An Industrial Case Study
H. Akkermans, P. Speel, и A. Ratcliffe. Proceedings of the Twelfth Workshop on Knowledge Acquisition, Modeling and Management, (1999)http://sern.ucalgary.ca/KSI/KAW/KAW99/papers.html Last access: 2002-10-18.
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