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Development and Utilization of a Case-Based Help-Desk Support System in a Corporate Environment.

, and . ICCBR, volume 1650 of Lecture Notes in Computer Science, page 132-146. Springer, (1999)

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Proceedings of the First Workshop on Philosophy and Informatics WSPI 2004, Cologne, Germany, , and . Research Report, RR-04-02. Deutsches Forschungszentrum für Künstliche Intelligenz, (2004)Developing an Integrated Multilevel Help-Desk Support System, and . Proceedings of the 8th German Workshop on Case-Based Reasoning, GWCBR 2000, Lämmerbuckel, Germany, page 145--155. Ulm, Germany, DaimlerChrysler, Research and Technology, FT3/KL, (2000)On Quality Measures in Case Base Maintenance, , and . Advances in Case-Based Reasoning, Proceedings of the 5th European Workshop on Case-Based Reasoning, EWCBR 2000, Trento, Italy, page 247--259. Berlin, Springer-Verlag, (2000)Development and Utilization of a Case-Based Help-Desk Support System in a Corporate Environment, and . Case-Based Reasoning Research and Development: Proceedings of the Third International Conference on Case-Based Reasoning, ICCBR'99, Seeon Monastery, Germany, page 132--146. Berlin, Springer-Verlag, (1999)The Development of HOMER: A Case-Based CAD/CAM Help-Desk Support Tool., , , , , , and . EWCBR, volume 1488 of Lecture Notes in Computer Science, page 346-357. Springer, (1998)Development and Utilization of a Case-Based Help-Desk Support System in a Corporate Environment., and . ICCBR, volume 1650 of Lecture Notes in Computer Science, page 132-146. Springer, (1999)Task Management Model, , , , , and . Deliverable, D3.1. NEPOMUK Project, (January 2007)A review of the textbook Graph-based Knowledge Representation.. Artif. Intell., 174 (2): 143-144 (2010)Explanation of Semantic Search Results of Medical Images in THESEUS MEDICO, , , and . Workshop 10@IJCAI-09: Explanation-aware Computing (ExaCt 2009), page 13--24. Pasadena, CA, USA, (July 2009)Knowledge Formalisation for Hydrometallurgical Gold Ore Processing., , and . SGAI Conf., page 291-304. Springer, (2013)