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Platform-based information goods: The economics of exclusivity., , and . Decis. Support Syst., 50 (1): 79-92 (2010)Online keyword based advertising: Impact of ad impressions on own-channel and cross-channel click-through rates., , and . Decis. Support Syst., 52 (1): 1-8 (2011)Blog, Blogger, and the Firm: Can Negative Employee Posts Lead to Positive Outcomes?, , , and . Inf. Syst. Res., 23 (2): 306-322 (2012)Incorporating contextual information in recommender systems using a multidimensional approach., , , and . ACM Trans. Inf. Syst., 23 (1): 103-145 (2005)Intelligent Information Triage., , , , and . SIGIR, page 318-326. ACM, (2001)The effects of social media based brand communities on brand community markers, value creation practices, brand trust and brand loyalty., , , and . Comput. Hum. Behav., 28 (5): 1755-1767 (2012)Re-tuning the music industry: can they re-attain business resonance?, , , and . Commun. ACM, 52 (6): 136-140 (2009)To theme or not to theme: Can theme strength be the music industry's "killer app"?, , , , and . Decis. Support Syst., 48 (1): 141-149 (2009)Electronic Markets, Search Costs, and Firm Boundaries., and . Inf. Syst. Res., 21 (1): 154-169 (2010)Competitive Behavior-Based Price Discrimination for Software Upgrades., , and . Inf. Syst. Res., 23 (1): 60-74 (2012)