Report slams Web personalization | Companies trying to get personal with their Web site visitors in hopes of increasing sales are wasting more money than they're earning, warns a new report. | October 14, 2003, 6:00 AM PT | Paul Festa
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Web project management impacts usability significantly. Mistakes include having site structure mirror your orgchart, outsourcing to multiple agencies, generic links from offline collateral, and lack of strategic thinking
Internet portals are virtually dead, but a portal approach can tame the unruly chaos on internal company networks. Intranet portals overcome many Internet portal limitations, and might be the best hope for productivity and a unified user experience.
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