As work becomes more knowledge-intensive, multidisciplinary and collaborative, educators must employ Knowledge Management (KM) to improve decision-making and bring about improvement within their organizations.
This paper reports the findings from a longitudinal case study at University of York, UK. The findings from this study suggest that students and tutors in this programme employed different types and exhibited different degree of social presence when commu
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J. Najjar, S. Ternier, and E. Duval. Proceedings of the ED-MEDIA 2004 World Conference on Educational Multimedia, Hypermedia and Telecommunications, (June 2004)
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99--107(2007)http://www.cogtech.usc.edu/publications/hmelo_ep07.pdf
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